Terms of Service

1. Agreement to Terms

By accessing our website (vi-reupholstery.com) or using the services of VI Reupholstery Sofas ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service and consent to our data collection practices as described in our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services

VI Reupholstery Sofas provides professional furniture reupholstery and restoration services including:

• Sofa and couch reupholstery
• Chair restoration and reupholstery
• Custom upholstery services
• Furniture repair and restoration
• Fabric selection consultation
• Pickup and delivery services in Metro Vancouver

3. Customer Responsibilities

• Provide accurate information about furniture condition
• Disclose any known issues, damage, or special requirements
• Ensure furniture is accessible for pickup
• Remove personal items from furniture before service
• Approve fabric selection and work scope in writing

4. Limitations of Liability

VI Reupholstery Sofas shall not be liable for:

• Damage due to normal wear and tear
• Pre-existing conditions not disclosed by customer
• Damage occurring after delivery
• Color variations in natural materials
• Minor variations from samples or swatches

Our maximum liability shall not exceed the amount paid for the specific service.

5. Cancellation Policy

Cancellation policies will be discussed and agreed upon at the time of service booking. Please contact us directly for specific terms regarding cancellations and refunds.

6. Website Use and Analytics

By using our website, you acknowledge and agree that:

• We collect and process website usage data through Google Analytics
• This data helps us improve our services and website experience
• We have implemented necessary privacy disclosures for data collection
• Your data may be associated with visitation information Google Analytics collects
• You can opt out of Google Analytics tracking as described in our Privacy Policy

For complete information about our data collection practices, please review our Privacy Policy.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of VI Reupholstery Sofas and protected by Canadian copyright laws. Unauthorized use is prohibited.

8. Dispute Resolution

Any disputes arising from these terms or our services shall be:

• First addressed through good faith negotiation
• Subject to mediation if negotiation fails
• Governed by the laws of British Columbia, Canada
• Resolved in the courts of British Columbia if necessary

9. Indemnification

You agree to indemnify and hold VI Reupholstery Sofas harmless from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

11. Contact Information

For questions about these Terms of Service, please contact us: