Privacy Policy

1. Introduction

VI Reupholstery Sofas ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (vi-reupholstery.com) or use our furniture reupholstery services.

2. Information We Collect

Personal Information

We may collect the following personal information when you contact us or request our services:

• Name
• Email address
• Phone number
• Service address
• Service preferences and furniture details

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website
• Device information and identifiers
• Location data (country/region level)

3. How We Use Your Information

We use the collected information for:

• Providing furniture reupholstery services
• Responding to inquiries and quote requests
• Scheduling appointments and pickups
• Sending service updates and confirmations
• Improving our services and website
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with privacy authorities

7. Google Analytics

We use Google Analytics to collect and analyze information about how visitors use our website. Google Analytics uses cookies and similar technologies to collect data such as:

• How often users visit our website
• Which pages they visit and for how long
• Which websites referred them to us
• User interactions with forms and buttons
• Scroll depth and engagement metrics
• Device and browser information

This information is collected in an aggregated form and helps us improve our website and services. Google Analytics may use cookies and collect certain personally identifiable information as described in Google's Privacy Policy.

Your Consent: By using our website, you consent to the collection and processing of data about you by Google Analytics in the manner and for the purposes set out above. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Cookies

Our website uses cookies to enhance user experience and collect analytics data. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website performance
• Provide personalized content

You can choose to disable cookies through your browser settings, though this may affect website functionality and your ability to use certain features.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us: